Thursday 17th September 2009
Location: Lloyd Building Room 1.07 (see map of TCD)
Time: 9.30am - 5pm (registration from 8.30 - 9.30)
Workshop: Experience, Usability, and Functionality: Exploring the components of interaction
Registration: To attend this workshop you must register for i-HCI 2009 and pay the regular €50 or student fee €30.
Organisers:
Dr. Jurek Kirakowski, HFRG, University College Cork
Eve Griffin, People and Technology Group, University College Cork
Dr. Michael Brown, HFRG, University College Cork
Noirin Curran, People and Technology Group, University College Cork
Mary Joyce, People and Technology Group, University College Cork
Click here for a more detailed description of this workshop.
Abstract
Evaluation of computer systems is an essential activity in their development, design and implementation. There currently exists a wide range of evaluation techniques assessing qualities such as: satisfaction, usability, efficiency, learnability, and so forth.
More recently, the importance of evaluating the wider relationship between people and technology has been acknowledged. This paradigm shift has led to the emergence of new concepts surrounding user experience, for example, engagement, pleasure, presence, and fun, to name a few. It is apparent that these components represent important aspects of HCI that are often omitted by traditional approaches to evaluation.
McNamara and Kirakowski (2007) propose a three-component model for interaction, identifying functionality, usability and experience as the key components of any human-computer interaction. The vast majority of research and design methodologies focus on only one of these aspects, describing only part of the interaction. While multi-method approaches can be used to allow for each of these aspects to be examined, this can often be both expensive and time-consuming.
This workshop aims to develop this model and explore the practical implications of applying a multi-component model to HCI research and design.
Aims and Goals
- Discuss the implications of a multi component approach to HCI research and design
- Disseminate knowledge of this approach
- Critically evaluate and expand on this approach
- Discover the range of methods suitable for analysis
- To develop a practical framework for application
Activities
This workshop will involve three key actives.
- Introduction and Presentations
Initially the workshop organisers will introduce the workshop themes, and following this, each participant will be asked to give a short presentation on their position in this area. - Practical Application
The second activity of the day will be more applied. Participants will be divided into a number of focus groups, depending on their area of expertise. These groups will each independently assess data from a case study. The aim of this activity is to allow each focus group to explore the data in terms of usability, functionality, and/or experience. Each focus group will elect a spokesperson and create a short presentation to relay their findings to the group. Finally, the group organisers will collate the findings from the various groups, and will present a general summary. - Discussion and future developments
The final activity of the day will take the form of open discussion among all participants of the workshop. The themes to be addressed will be: the sufficiency of the three-component model, and the implications of its application.
Timetable
9:30-10:40: Introductions and Presentations
10:40-11:00: Morning Break
11:00-12:30: Focus Groups
12:30-13:30: Lunch
13:30-15:00: Collation and Presentation of Results
15:00-15:30: Evening Break
15:30-17:00: Discussion and Conclusions
Participants
It is estimated that 16-20 participants will be involved in this workshop. Participants from a diverse backgrounds and expertise are welcome. Areas of research which would be appropriate include HCI, Computer Science, CSCW, and Interaction Design.
Participants are requested to submit an abstract of not more than 500 words. Abstracts should be sent to Eve Griffin (e.griffin@ucc.ie) no later than August 28th, 2009.
Submissions are invited that report findings in the area of HCI and explore one or more aspects of interaction as detailed above. Findings should be discussed in terms of usability, user experience, functionality or a combination of these components of interaction.
In addition to the abstracts (which will be made available to all accepted participants), participants will be asked to give a short presentation (approximately five minutes) during the first segment of the workshop, reporting their findings.
The abstracts will be evaluated by the workshop organisers and authors of accepted/non-accepted contributions will be notified no later than September 4th, 2009. The maximum amount of participants that will be accepted is 20.
Any additional information regarding this workshop may be obtained from Eve Griffin (e.griffin@ucc.ie).